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Pharmacy benefits are changing fast. Explore our perspective on the clinical, financial and operational decisions behind better PBM performance, and see how we support members along the way.

From Rejection to Protection: What Pharmacy Transparency Should Really Show
Pharmacy transparency should show more than what a plan spent after the fact. It should reveal where clinical risk was identified, where a claim was corrected and how the pharmacy benefit protected the member and the plan before a medication was dispensed.
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In a Disaggregated Model, the Processor Is the Decision That Matters Most
In a disaggregated pharmacy model, the claims processor is the most consequential decision a payer makes, because adjudication is where every formulary rule, clinical edit, and benefit provision is enforced or ignored.
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Cost & Utilization Management
PBM Strategy

The GLP-1 Math Employers Can’t Afford to Ignore
GLP-1s can deliver meaningful value for the right members, but coverage alone is not a strategy. Employers need clear eligibility criteria, careful dose titration, early member education, lifestyle support and medication visibility to make a long-term investment more likely to hold.
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Cost & Utilization Management
Direct-to-Consumer Models
GLP-1s

Drug Pricing Is Easy to Defend. Performance Is Not.
Drug pricing benchmarks, discounts and rebates do not show whether a pharmacy benefit is actually performing. Employers and brokers should evaluate what the benefit prevents, including avoidable risk, unnecessary therapy and downstream medical costs, alongside what it pays for drugs.
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Cost & Utilization Management
PBM Strategy
PBM Transparency & Compliance

Where Pharmacy Decisions Break Down, and What It’s Costing You
Pharmacy benefit costs often rise when prescriptions move forward without enough clinical review. In this article, Dr. Martty Martinez-Fraticelli explains how duplicate therapies, high-risk interactions, and other drug-related problems can increase both patient risk and plan cost when they are not…
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Clinical
Cost & Utilization Management
Medication Safety & Prevention

Applying AI Where It Matters Most in Pharmacy Benefit Management
AI creates the most value in pharmacy benefit management when it identifies clinical risk before a medication is dispensed, not after a claim is paid. The strongest approach combines AI’s ability to detect patterns at scale with pharmacist review and clinical judgment.
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Medication Safety & Prevention
Pharmacy Technology

The Hidden Savings of Getting Medication Right in Pharmacy Benefit Management
Medication errors in pharmacy benefit management are not just clinical problems. They are also a major source of avoidable cost. In this article, Dr. Martty Martinez-Fraticelli shows how dosing errors, duplicate therapies, and drug interactions often move forward under models built to process…
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Cost & Utilization Management
Medication Safety & Prevention
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