Insights
What we’re watching
Pharmacy benefits are changing fast. Explore our perspective on the clinical, financial and operational decisions behind better PBM performance, and see how we support members along the way.

From Rejection to Protection: What Pharmacy Transparency Should Really Show
Pharmacy transparency should show more than what a plan spent after the fact. It should reveal where clinical risk was identified, where a claim was corrected and how the pharmacy benefit protected the member and the plan before a medication was dispensed.
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Duplicate Alpha-Blocker Therapy Identified Before Patient Harm
Refill activity is monitored past the first fill, so gaps in therapy don't go unnoticed.
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Clinical
Medication Safety & Prevention

Supporting Safer Hypertension Care When ACE Inhibitor and ARB Therapy Overlap
PharmPix identified a medication combination associated with avoidable renal risk and gave the prescriber clinically appropriate alternatives.
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Clinical
Medication Safety & Prevention

Pediatric Dosage Exception Identified Before Dispensing
A point-of-sale clinical review identified a montelukast dose that exceeded FDA pediatric recommendations for the patient’s age.
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Clinical
Medication Safety & Prevention

75% of Patients Succeed on Biosimilars—Here’s Why Plans Still Miss the Opportunity
For self-funded groups or groups that have carved out their pharmacy benefit, biosimilar adoption has become a practical test of PBM performance. The opportunity is real: biologics account for just 5% of prescriptions but 51% of drug spending, according to the FDA, and biosimilars generated $20.2…
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Biosimilars
Cost & Utilization Management
Specialty Drugs
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